[Request for password reset] For customers using the old site

The official website (https://carore.jp/) has been renewed from November 2023.

Customers who registered as members on the old site can continue to use the same login ID (email address) even after the renewal.

However, as part of the security enhancements associated with the renewal, you will be required to set a new password (login password only) .
Please check the steps below and reset your password.

We will send you an email from our email address with the subject line ``[Important] Corolle | Request to reset your account password due to site renewal.''
*If you have not received the email, you can reset the settings by following the steps below.

Please click "Reset Password" below to activate your account.

① Enter the email address you registered on the old site and click the "Register" button.

② An email with the subject “Resetting your account password” will be sent to the email address you entered. Click the "Reset Password" button included in this email.

③ Enter your new password on the password reset screen and click the "Reset" button.

④ When you move to My Page, the password reset is complete.